Mahogany furniture maintenance thing

The mahogany furniture worth more than 100,000 yuan in the home, please ask the maintenance personnel to go to the door for repair, but did not expect the furniture to appear a slight crack. A few days ago, the reporter met a lady in a mahogany furniture store in Beijing. She said to the reporter with eagerness: "I wanted to come to a professional store to find a professional mahogany furniture maintenance staff, but I asked several people who didn't dare to pick up the job. "High-end mahogany furniture maintenance has become a problem, so that the consumers of mahogany furniture sigh.

According to Ms. Zhang, the mahogany furniture in her home was asked by the factory staff to repair the quilt after being dented by the child. After making up the dent, wipe the mahogany furniture with a damp cloth. Unexpectedly, more than a week later, the mahogany furniture had a crack. Ms. Zhang, who was distressed, consulted the old players and learned that mahogany furniture should not be stained with water, and should not be wiped with a damp cloth.

Ms. Zhang, who was angry, found a claim from the manufacturer. The manufacturer replied that because the maintenance personnel and maintenance personnel are not the same batch, the staff may not know how to maintain the mahogany furniture. However, the cracks in the mahogany furniture in Ms. Zhang’s home are hard to say, which is caused by the cleaning of maintenance personnel. Because Ms. Zhang’s mahogany furniture has passed the one-year after-sales warranty and maintenance service period, the final manufacturer decided to give her a one-year maintenance service free of charge. Ms. Zhang had no choice but to accept this solution.

Despite this, Ms. Zhang was very uneasy about the maintenance service of the manufacturer. She decided to look for professional mahogany furniture maintenance personnel. However, after consulting the store for a long time, she did not find a manufacturer specializing in the maintenance of mahogany furniture. Several well-known mahogany brand companies were reluctant to accept the work of the lady.

Why is this happening? A salesperson told reporters that the warranty period for after-sales warranty and maintenance of mahogany furniture is one year. Although most brands offer paid extended warranty and maintenance services outside the one-year period, most of them are not professional enough.

According to the reporter's understanding, in the furniture industry, there are few joint warranty services like 3C digital or home appliance industry, and there are few special national after-sales service centers. Most brands still have a blank in after-sales value-added services and maintenance. For these furniture manufacturers, the furniture maintenance of their own brands can not be done, and how dare to undertake the maintenance of other brands of furniture? Not to mention the high-end mahogany furniture like Ms. Zhang’s home. "Maintainment of mahogany furniture, for most stores, neither want to do it, nor dare to do it." The sales person in charge of a well-known mahogany furniture brand store revealed to reporters, "Because modern furniture is mostly covered with wood paint, Since modern times, high-grade mahogany furniture such as mahogany and red sandalwood, which have been handed down from generation to generation, generally have no lacquer on the surface, and it is very difficult to maintain. With the climate and the environment of the storage site, the wood has been continuously expanded and expanded, which requires more professional maintenance. The old mahogany has been passed down for years, and it will inevitably come into contact with an environment that is too humid or dry, causing internal mildew, corrosion, or cracking and fading, which can be solved by ordinary maintenance. Secondly, because of different regions and processes, different The mahogany furniture of the material needs different maintenance methods, but the owner of the general mahogany furniture rarely knows the origin and craft of the furniture. In addition to the professional engraving craftsman of the high-end wood species, few people can professionally maintain these antiques. Most of these craftsmen serve brand enterprises, which consumes manpower, material resources and financial resources.

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