What kind of supporting services must be provided for a good cash register

Ten years ago, price was the primary factor in choice; but today, quality and service are the most worthwhile issues to consider. Whenever we hear the word "domestic", we subconsciously equate it with impression labels such as "cottage" and "poor quality." It is gratifying that under the elimination of the market mechanism, those unscrupulous merchants have disappeared, but it is helpless that some bad merchants have changed their methods to continue selling. For the convenience of the map, in order to save money, many times we will choose a cash register that looks good value for money through online shopping. However, after all, it is impossible to directly contact the real thing, and the information that one can understand is almost all deliberately displayed by the merchant. How can we identify the advantages and disadvantages of a cash register? Xiaobian today for everyone to answer!

What do we need to worry about when buying cash registers through non-traditional channels?

1. The products you buy are not what you want;

2. The first contact will not be installed or used;

3. During the transportation process, the product is damaged and it is troublesome to return or exchange;

4. In the process of use, by controlling the use of software, disguised charges;

5. The quality of the product is poor, and there is no complaint;

6. Once the product is sold, the supplier's attitude changes greatly.

Frequent problems occur in these links. In fact, as long as the business has no corresponding supporting services, these troubles can be completely avoided.

1. Pre-sales consultation: If the merchant customer service says too many discounts, discounts, gifts, etc. before giving you a satisfactory cashier solution, you need to be vigilant, usually because the cash register quality is not worth selling. price;

2. Market price comparison: In the current cash register market, the 7-point price from the lowest price to the highest price is the normal price of the current cash register. More than 90% of the cashiers with problems are below the 7th. Only refurbished machines, assembly machines, and obsolete products can only be sold at incredible low prices without affecting the survival of the company.

3, troubleshooting channels: the cash register in the process of transportation, assembly, etc., it will inevitably have some unexpected damage, at this time, it is crucial to provide a complete troubleshooting channel. A complete troubleshooting channel includes: timely response of customer service, effective measures of technical departments and division of related responsibilities, which can take into account various situations and provide detailed solutions. Such businesses can solve problems objectively.

4. Relevant certificates: Most of the cash registers on the market do not pass any qualification certification, so it is necessary to pay attention to whether the merchant can provide relevant quality assurance. At the same time, this is also an effective move to prevent the supplier from changing its attitude after the product is sold.

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