TOSHIBA TEC launches a comprehensive new self-service Kiosk solution project
TOKYO AND BRUSSELS--(BUSINESS WIRE)--TOSHIBATEC (TOKYO:6588) has launched a series of innovative Kiosk solutions that will provide retail customers with the latest in an easy-to-use way. The most accurate information. To meet this new customer need, Toshiba Tiger is committed to: • Provide a first-class user experience • Provide value-added services to better meet the needs of consumers and business partners • Enable retailers to build revenue-generating content platforms Retailers will use Toshiba's self-service Kiosk to securely transfer any content from a single open IP delivery platform to any device in any location. Toshiba is helping to create a 360-degree experience that allows users to seamlessly navigate and move between platforms, and to feel and touch retail brands, whether through broadband, mobile or other means. Toshiba TEC's strategic positioning is to help retailers build their main customer base through food and non-food brands in their respective priority markets, and expand across different platforms to broaden the visibility of their products in depth and breadth. . The self-service Kiosk solution dramatically shortens customer queuing time and provides better service. Customers also found that the actual billing speed of their own control process will be greatly accelerated, many customers find this very useful, because they can check the current cashier's promotions, and can easily scan the product information. Self-service is also very effective in protecting customer privacy, which is very beneficial in private areas such as healthcare. In these areas, customers may not want to discuss their needs with others, but are more willing to self-service on Kiosk. Kiosk can also redeploy employees so they can serve customers more effectively when they need more professional help. Toshiba customer success stories: Cineplex and Kinopolis in Germany upgrade customer service with Toshiba's payment kiosk solution Cineplex Deutschland GmbH & Co. KG and KINOPOLIS-Gruppe selected a range of TOSHIBA TEC 17-inch touchscreen kiosk systems from COMPESOGmbH to provide fans with up-to-date information on upcoming movies and screening theaters as well as personalized seating numbers. Customers can also purchase and instantly print movie tickets through an integrated print solution integrated within the kiosk. All kiosk systems are equipped with an electronic funds transfer (EFT) PIN pad and a magnetic card reader for cashless payments via debit and credit cards. Customers who have booked online before arriving at the theater can enter their own number in the kiosk and print a movie ticket, saving time waiting in line at the checkout counter. Andreas Welp, Director of Information Technology at KINOPOLISGruppe, said: "We are very strict in the search for new ticketing kiosks. They must be affordable, components need to be guaranteed, and maintenance services should be first class. Toshiba Tiger offers the best combination. Products, and the facts prove that they have the most professional and operational knowledge to meet the specific needs of Cineplex and KINOPOLIS. The successful integration with COMPESOWinTicket software also confirms our correct choice." COMPESO CEO Harald Paulus said: “Cineplex and KINOPOLIS have been working with us for many years. For a long time, they have been looking for a customized kiosk system to meet their specific needs. We found a new partner in TOSHIBA TEC. They are able to provide a powerful and flexible solution to meet all of their customers' needs. Today, we are able to offer state-of-the-art kiosk terminals with built-in cashless payment services for theaters. Toshiba Tiger is also the only one capable of providing both. Hardware and service partners." To learn more about these solutions and other exciting new Toshiba solutions, please visit Booth 26 at Hall 9 of the 2012 European Commercial Retail Trade IT Technology and Security Solutions Exhibition (EuroCIS2012). About Toshiba TEC Co., Ltd. Toshiba Tiger Co., Ltd. is responsible for the digital products business of Toshiba Group. The company is committed to expanding its business worldwide, with products ranging from the retail POS (point-of-sale terminal) system, which maintains a leading market share in the Japanese market; manufacturing, logistics and retail bar code printing and RFID (radio frequency identification) systems And the MFP used in the office. Toshiba Tiger has an efficient business process and innovative values, and is always customer-oriented and continues to provide quality products to its customers. Toshiba Tiger Co., Ltd.: http:// TOSHIBAAMERICABUSINESSSOLUTIONSINC: http://copiers.toshiba.com/usa/home.html TOSHIBATECEUROPERETAILINFORMATIONSSYSTEMSS.A.:http://Europe/en/ Disclaimer: The original version of this announcement is an officially licensed version. The translation is for your convenience only. Please refer to the original text. The original version is the only legally valid version. Contact information: For media inquiries, please contact: Toshihiko Minato, Toshiba Sigma Co., Ltd., +81-3-6422-7822 General Manager Marketing and Solutions Division Global Solutions Business Group
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Timely personalized information is provided so that customers can decide if they need to return to the store. They also want to be able to get personalized information through smartphones or self-service Kiosk messaging and payment terminals.